Media Frontier got in touch with UNEPFI to discuss their Banking Guide platform. The platform was built but impossible to manage. As head of projects, I was in charge of finding and implementing a solution.
UNEP FI is a global partnership between UNEP and the financial sector. Over 200 institutions, including banks, insurers and fund managers, work with UNEP to understand the impacts of environmental and social considerations on financial performance.
Founded in 1992 in the context of the Earth Summit in Rio, and based in Geneva, Switzerland, the United Nations Environment Programme Finance Initiative (UNEP FI) was established as a platform associating the United Nations and the financial sector globally. The need for this unique United Nations partnership arose from the growing recognition of the links between finance and Environmental, Social and Governance (ESG) challenges, and the role financial institutions could play for a more sustainable world.
The Banking Guide has such a vast amount of content that it was crucial to go through an extensive Information Architecture phase. During this phase, the team went through all the content with the client and tried to lay it in the most user-friendly manner possible. The goal was to ensure that the user would never get lost, always find what she seeks, and never be confused. Thanks to this phase, we were able to build the intuitive database that exists today.
UNEP FI's main request was to get better control over their web platform as its current state was unmanageable. Delivering intuitive platforms that allow the client to take over content management independently is always something I strive for. We were asked to build the platform on WordPress, which is already very user-friendly, but we went beyond the built-in functionality and customised the CMS to make it even easier. With the use of custom post-types, the client is able to easily perform the most common tasks on the website like adding a new bank to the database, edit the UNEP Statements or add more Current Practises. In fact, the CMS is so easy to use that the client was surprised the training didn't take more than 2 hours.